Wednesday, August 23, 2017

TPOL’s Complaint of the Day: Southwest Needs a NYC Airport Code!

Southwest is having a sale. That's great. What's annoying is that Southwest is one of the few websites that doesn't group New York airports as NYC. I have to search EWR and LGA separately...

Outstaying Your Welcome: Hyatt Trinidad Says No Pool Access

I was at Maracas Beach in Trinidad and returned to the Hyatt to kill some time before my 1AM flight to Tobago. I hadn't had a chance to check out the pool so I thought...

Delta Gives Points for Delays

The worst thing about Montana besides perpetual winter is coming back to Montana. Besides Vegas, there aren't many direct flights to Montana. Even if you can find one, it will be on Allegiant from...

Reservation Relief: Hilton Does Right By Me Too

Is every company reading my posts on Frequent Miler? All of a sudden, customer care is friendly and companies are doing right by me. It started with Alaska taking care of my missed flight....

Alaska Does Right By Me: 12k for Overnight Delay

I recently went to Guadalajara, Mexico. On the way there, I had an unfortunate flight cancellation which messed up my travel plans. I finally called Alaska today and the representative was very pleasant....

Alaska Cancelled My Flight: What Am I Owed?

'What am I owed?' How's that for incessant entitlement? And now for the facts of the situation: Montana is no place for TPOL which is why I'm expatting it out of here with the help...

Angry at Amex Platinum Too!

There's no reason TPOL should be up at 7AM unless he's coming home from a Chinese disco. This early hour has me in a foul mood. I just ranted about the SQ deval and now I'm...

SQ Deval Notice Means Nothing

You know what really grinds my gears? Devaluations. You know what annoys me more? The recommendation to book now before the deval goes into effect.  Yesterday after everyone including Kellyanne Conway reported on another hit...

Iberia Points Transfer Problems

I was very proud of myself for booking a flight from Madrid to Chicago on Iberia business using British Avios. It was considerably cheaper than flying British metal. That triumphant moment was cut short...

Happy Festivus! Airing of Points Grievances 2016

Happy Festivus! Festivus 2016 is just as cathartic as it was in 2015. It's been a good year for TPOL but let me tell you all the ways that airlines, hotel chains, credit card companies, bloggers,...
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