Friday, March 24, 2017

Captain Obvious: No Domestic Routing Changes Post AA Deval

How bad are the Captain Obvious commercials from Hotels.com? How much has TPOL been complaining the last few days? Here's some more of both: I booked JAL from PVG-NRT-DFW-EWR under the old AA prices. Today I...

M Life Customer Service: Like Searching for a Casino Exit

TPOL is looking to book a hotel in Vegas for next week's Freddie awards. I asked you, the reader, to come golf with me but it appears everyone is too afraid. I also believe...

The Definitive No from BOA Alaska

How many times do you call recon after you get rejected? Once, twice, three times a lady? I was rejected for a new Alaska Airlines card and thought surely there must be a mistake....

Happy Festivus! Airing of Blog Grievances 2015

Happy Festivus! It's been a good year for TPOL but let me tell you all the ways that airlines, hotel chains, manufactured spending outlets, credit card companies, bloggers, and commentators have disappointed me over...

How a Fog Delay Should Have Cost Me $450

This past November, I wrote about my trip to Athens for the Marathon. (see Trip Report)Before departing, there was intense fog at London Heathrow that forced Virgin Atlantic to cancel my Upper Class flight. The...

Gogo Inflight: In-flight Customer Service

Oh Gogo, I haven't used you since it was free when it first came out years ago. I usually fly Southwest domestic and enjoy the episodes of Law And Order so I never used...

Hyatt Sharm el-Sheikh Wants My Stool Sample

After a terrible time in Sharm which included the worst food poisoning of my life and the taxi driver that fought with me over $2 at the airport nearly costing me my flight, I...

Virgin vs. Delta: The Conclusion of My Climb Through the Fog

And now for the dramatic conclusion of my Virgin vs. Delta episode and more importantly the travel advice from the lessons I learned. Virgin unfortunately has no European codeshare partners that go to Athens. I...

Virgin vs. Delta Fog Cancellation: Happy vs. Headache

This morning I read that there was severe fog in London and thought I was lucky that I was flying to London not from London so my travel plans wouldn't get interrupted. It didn't...

Citi 4th Night Credit: Patience > Calling > Chatting

I keep a running list of the banks, airlines, and points programs that have wronged me. There's a permanent spot for Sprint on there because they are the worst company in the world. When...
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