This is a first. I called to close my Citi AA Platinum Select card and waited for the retention offer. The agent said, “If I close this, I can’t reopen it.” She didn’t ask why I was closing it or anything. I said if you want to credit me the annual fee, I’ll keep it open. She replied that there were not any retention offers on this account. No 2x, no 5x, no get $95 back when you spend $1000.
It’s a relief to close the card out and not deal with another offer that I have to meet, another spend that I have to make, or another deal for points that I can’t pass up.
Sometimes this game gets tiring and I don’t feel like dealing with it. Citi made it easy for me today.
Anyone else feeling the burden of entitlement?