The Office of the President Calls…for US Bank
A ceasefire has been declared. The Club Carlson drama is over. This morning I received a call from a restricted number. Some people are adamant about not taking calls from numbers they do not...
Citi Prestige 4th Night Not Credited: Mortal Kombat!
"I'm sorry I'm not seeing an eligible reservation. Please contact our rewards department."
You may think because I went to law school that I am an argumentative person. You would be right. But why does...
Mortal Kombat II: Citi Won’t Credit EgyptAir
Test your might! In this case, test your patience. Seconds after being shot down for my 4th night free credit, a benefit of the Citi Prestige card, the unhelpful Citi agent is telling me...
Fatality! Citi Honors The HHonors Promo
Yesterday using the Mortal Kombat metaphor, I wrote about my rumble with Citi regarding their Citi Prestige 4th night free perk and their misapplication of the $250 statement credit for flight purchases. I haven't...
Citi 4th Night Credit: Patience > Calling > Chatting
I keep a running list of the banks, airlines, and points programs that have wronged me. There's a permanent spot for Sprint on there because they are the worst company in the world. When...
Virgin vs. Delta Fog Cancellation: Happy vs. Headache
This morning I read that there was severe fog in London and thought I was lucky that I was flying to London not from London so my travel plans wouldn't get interrupted. It didn't...
Virgin vs. Delta: The Conclusion of My Climb Through the Fog
And now for the dramatic conclusion of my Virgin vs. Delta episode and more importantly the travel advice from the lessons I learned.
Virgin unfortunately has no European codeshare partners that go to Athens. I...
Hyatt Sharm el-Sheikh Wants My Stool Sample
After a terrible time in Sharm which included the worst food poisoning of my life and the taxi driver that fought with me over $2 at the airport nearly costing me my flight, I...
Gogo Inflight: In-flight Customer Service
Oh Gogo, I haven't used you since it was free when it first came out years ago. I usually fly Southwest domestic and enjoy the episodes of Law And Order so I never used...
How a Fog Delay Should Have Cost Me $450
This past November, I wrote about my trip to Athens for the Marathon. (see Trip Report)Before departing, there was intense fog at London Heathrow that forced Virgin Atlantic to cancel my Upper Class flight. The...
