Complaining

Yesterday using the Mortal Kombat metaphor, I wrote about my rumble with Citi regarding their Citi Prestige 4th night free perk and their misapplication of the $250 statement credit for flight purchases. I haven't...

Test your might! In this case, test your patience. Seconds after being shot down for my 4th night free credit, a benefit of the Citi Prestige card, the unhelpful Citi agent is telling me...

"I'm sorry I'm not seeing an eligible reservation. Please contact our rewards department." You may think because I went to law school that I am an argumentative person. You would be right. But why does...

A ceasefire has been declared. The Club Carlson drama is over. This morning I received a call from a restricted number. Some people are adamant about not taking calls from numbers they do not...

Citi is usually very good about matching current credit card offers as is Chase. So when I saw that the 50k HHonors after 1k spend was increased to 75k after 2k spend I thought a...

There are some truths that are self-evident: Delta=SkyRubles BoA=Mischievous  Southwest=Ethics Here's another: Wells Fargo=Archaic, Incompetent, and Unhelpful Why? First, take a look at the struggle to get the Propel card. That should tell you all you need to know about...

I have designated Friday the day where the angry, perhaps whiny professor, gets to rant and rave much like Peter Griffin about anything that’s on my mind. Consider yourself warned. Today’s topic: hotel customer service in...