Happy Festivus! Festivus 2016 is just as cathartic as it was in 2015. It’s been a good year for TPOL but let me tell you all the ways that airlines, hotel chains, credit card companies, bloggers, and commentators have disappointed me over the last year. This year I’ve added a special section highlighting the very best from trolls on Twitter.
The Banks
The Definitive No from BOA Alaska
I Thought My Alaska Card Was Cancelled!
Approved for a Chase Sapphire? Why That’s A Bad Thing
How Do You Handle Rejection? Another CSR Story
Stiffed Citi AA Exec Bonus Points: Arbitration Right Away?
Peaceful Resolution For My Denied Citi AA Exec Bonus
SPG Refer A Friend: Bonus Paid…9 Months Later
Was I Discriminated Against By US Bank?
The Peaceful Conclusion: US Bank Follows Up
The Hotels
Grand Hyatt DC And My Unintended $80 Wine Bill
M Life Customer Service: Like Searching for a Casino Exit
Club Carlson E-Certs: Good Luck Booking!
The Airlines
Captain Obvious: No Domestic Routing Changes Post AA Deval
AA Ticket: Y’all Got Drama, The Saga Continues
Thai Airways from Tahiti: Giveith, Takeith, So I Quitith
Etihad Cancels My Apartment, AA Doesn’t Care
HKG-BKK: AA Bumps Me Down to Business
JetBlue Flight Cancelled: Rebooked a Day Later?
When Flight Reservations Disappear
Dear Delta: Why You Gotta Be So Rude?
Aegean Air Bait & Switch: Any Recs?
British Avios Trickeration: No Online S7 Booking, No Cathay, No Dragon
The Trolls
The Feats of Strengths
I have found the best way to solve many of these problems is by using my law degree. Here are the ways I have helped members of the points community fight back against bank shutdowns, fraudulent purchases, and crappy customer service in small claims, class actions, and arbitration.
The Fine Print: The Successful Fight Against A Citi Shutdown
The Fine Print: The Results Are In!
The Fine Print: Thou Shalt Not Manufacture Spend
The Fine Print: Who’s To Blame…eBay, PayPal, or Hyatt?
The Fine Print: Dynamic Currency Conversion – A Euphemism for Highway Robbery
The Fine Print: Should You Record Your Calls for Quality Assurance?
The Fine Print: Consumer Arbitration — an unfamiliar weapon for battling corporate mischief
Gotta love the trolls. Those folks you show above are some of the most annoying points folks I’ve seen. Them complaining about anyone else being a braggart is hilarious.
Lol that’s why they made the list. #nonewfriends