The fun never stops with Barclays. I applied for the Hawaiian Business card and was told to provide more information. I did so in June. (see Barclays Hawaiian Business App: Send in Your DL, SS Card by Mail). It’s now September and I had not heard anything back. I called Barclays which told me that I was conditionally approved for 5k but I would need to speak to the fraud department first. I spoke to the fraud department who had to verify that I was who I said I was (see JetBlue Business Approved! Yes, Alexander Bachuwa Owns Bachuwa Law). The agent had to call me on the same phone number. I switched over and she introduced herself as if we had not spoken before. I gave her the answer to security questions and then she said she would meet me back on the other side. She informed me that I was approved by the fraud department but I would have to speak to the KYC department. I was transferred and asked the same questions. I gave the same answers. I was then told that I was conditionally approved but that an offline group would have to review my application one more time.
Is it worth the 50k? I say yes.
Sheesh.
I’m not too broken up about how Barclays continues to fade from relevance in the US CC miles/points game.
After going through absolute hell with these morons, I say it is not worth the 50k. I regret ever applying. On the bright side, the 3 month period to spend the required amount turned into 6 months since it took three months to get my last card approved. These people are idiots. I wonder if they actually WANT to offer anyone credit or if they are just pretending to be a credit card issuer.
I had a similar experience applying for the Barclays emirates card. I gave up after 5 months. They asked for my SSN card. I sent it in 3 times and they responded it’s doesn’t have a special seal on it. Every time they transferred me to a supervisor it was some call center in East Asia and they kept repeating what I sent was not real a real one from the SSN administration. I explained I was born in this country 40 years ago and my SSN card is authentic. When they hire idiots from abroad who don’t know anything about the usa these are the results you get.
These are American customer service people I am speaking with. Same result.