I booked one of the least efficient routes to Buenos Aires from Puerto Rico because there were no other options. Part of my suffering included my time at this unexpectedly terrible lounge. I assumed that Copa’s flagship lounge would be at least on par with United or Delta. I was wrong.
I entered a gigantic lounge with plenty of seating, only to find nothing to eat. There was toast, desserts, and thinly cut lunch meat. There was a coffee machine that put out bean water Americano. There was no espresso option.
I tried to have cornflakes and could not get in more than one bite. They were stale. Scanning the crowd, I wonder if anyone else was also starving.
With 4 hours to go, I decided now was the time to go all in on the fast diet.
The final straw was the organ music blaring from the speakers. I had to leave.
Overall
Budget cuts, tariffs? What is the reason for this less than continental breakfast offering? It’s a disgrace! I’ve never seen anything like it. I’m asking Pam to launch an investigation at once!