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Monday, April 22, 2024
HomeNew ZealandAucklandAKL-PPT Upgrade FAIL


So I’m in coach from AKL to PPT. I tried everything upon arriving in AKL to have my voluntary downgrade to economy changed to business. I tried two times at the Air New Zealand Lounge. I called United twice to see if availability had opened. I called Air New Zealand and was put on hold for forty minutes. I pleaded with the gate agent and another agent and then the first agent again to put me in my rightful place (insert troll joke here). She said, “We don’t just put people in business ‘willy nilly’. We have a procedure.” Defeated, I boarded the empty 767 and told my sob story to the flight attendant. He felt for me then promptly directed me to the back of the plane.

I counted at least 7 empty seats in business and a dozen in premium economy as I defiantly took my seat in peasant class. ‎I’m sick of champagne anyway.


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  1. i took the same route a couple of years ago, and business class availability never opened up. however, as a United Gold, they did put me in premium economy

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