Do You Tip UberEATS? I Didn’t

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Maybe I should switch to Disqus before posting this instead of having the comments be a free for all to submit. But since the readers are sending me to Albania anyway, I don’t think a few more ‘don’t let the door hit you on the way out’ comments will cause more damage to my sensitive heart.

I was staying at the Hyatt Place Long Island City (which was going to be my go-to hotel because it was 8k points/per night, but now it is moving up to 12k, sending me back to the great Four Points LIC), when I got the urge for some fine pizza.

Instead of overrated NY pizza, I went with the solid Michigan choice of Little Caesar’s Deep Dish. (That statement alone will trigger angry comments.) Instead of using the annoying Seamless app which no longer had my card on file, I tried the Uber Eats app. And let me tell you, I love the app. It charges my Uber card on file and uses the same map to track my order as I would my Uber ride.

The app told me that my food was arriving. Before I could go down to meet my driver, the front desk called and said that the food was waiting for me. When I got to the lobby, I was surprised that the driver had already left. With no awkward moment of having to sign the receipt and look at the disappointment for the pittance I gave as gratuity, I grabbed my pizza and headed back to the room.

Moments later, I received a notification from the app asking if I would like to leave a tip. Maybe because I’m used to not tipping Uber drivers or maybe because no one was watching, but I dismissed the notification and did not tip.

Who hates me? Who agrees?

Me savoring my tip free pizza
No Little Caesars in Albania
But still think it’s better than many, not all, NY pizza places. Take that New Yorkers!

 

15 COMMENTS

  1. I would’ve tipped, but it’s a personal choice, and I’ve never used the app, so I don’t know protocol. I do think New York has the better style of pizza, but that’s just because I’m not a big fan of lots of dough with proportionally few toppings. If you liked it, though, why not?

    • The question is more, what is the protocol? Obviously, I hate tipping but is this like tipping the Uber driver which I will never do or is this like tipping a normal delivery person which I begrudgingly do.

  2. Pizza looks ok, I would have ordered something else, especially considering you are in NYC. BTW I always tip when I am on business, not so much on personal.

  3. Do you normally tip when you get pizza delivery? Why is this any different? Uber drivers are service people 2! (I’m one obviously).

    I’m seriously considering not doing eats anymore due to lack of tipping(I got tips 2 out of 5) –

    Consider this, you probably didn’t know, the fee is barely covering time and gas. Compared to rider, rider gets in and gets out him self, driver gets paid.

    – drive to restaurant, wait for food most of the time, drive food (smells up car, not always good), get out, bring food to you.

    If drivers give up in frustration no more magic food delivery.

    The out I give you – the driver should have waited a bit for you, but was it delivered in promised time?

    T.I.P.S. To Insure Proper Service

    Rant rant rant…..

    • It’s true. We go more out of our way than the average pizza delivery driver who’s already at the restaurant. But I will hand it to some people (although it’s rare), who do tip nicely to make up for the douchebags who don’t.

  4. I almost always tip but really hate the US tipping culture. Would rather have a much higher minimum wage. I was in Melbourne last month and got a hair cut and tipped 40% (sounds high was in AU $, it was not much as the haircut was pretty cheap). The woman would not take the money, not because it was too generous but because it is considered offensive. I had the same experience in HKG two years ago. In both Sydney and Melbourne, even in restaurants, there is no line for tip. This is because minimum wage is high and usually people are much happier.

  5. Well, how much was your delivery charge? Multiply that by two if driver is able to make 2 deliveries per hour. I doubt they could as they actually had to park the car and wait at the restaurant and then park in front of your hotel… so that’s how much a driver might get paid per hour. Minus car maintenance, car insurance, price of gas… if you feel good about your driver getting that much per hour (minus taxes) then don’t tip. Do you?

  6. As someone who currently drives for Uber Eats, I have to say people like you make me so angry. You don’t realize that we get paid PENNIES without your tip.

    I had someone order food to a huge shopping mall in Cherry Creek, here in the Denver area. I bagged up his food in a cooler bag and placed napkins and silverware inside the cooler bag as well (which I am by NO means required to do).

    I had to drive up and down levels of a huge parking garage to find parking, then run around the mall trying to find the store he was in. I am always pleasant (customer service is also very much a part of my full-time job), so I pleasantly handed him his food and thanked him.

    I walked out of the store, then had to run to get back to my vehicle to get to the next order, as I had an order waiting. Altogether, given where I had to go to pick up the food, having to find parking in a large parking garage, having to run around to find his store, etc. this ONE single delivery ended up taking me almost an entire hour. My shins were burning by the end of all of the running around I had done.

    He (and most other people just like you) did NOT tip me.

    I made $3.46 off that order. So for one hour of my time (and thoughtfulness), I got paid $3.46.

    Think about that the next time you think it’s OK not to tip because no one is watching. And believe me, we don’t think that your tips are a “pittance.” Or at least I speak for myself when I say that ANY and ALL gratuities are GREATLY appreciated.

    So…

    FYI to those of you ordering from Uber Eats: if you cannot afford to tip or if you are too stingy to, GO PICK YOUR OWN FOOD UP!!!!! You have NO IDEA how stressful it can be running deliveries for companies like Uber Eats and GrubHub, etc. You have NO IDEA what our typical shift consists of. Don’t make assumptions. Why not simply follow the standards for tipping???

    DELIVERY DRIVERS HAVE ALWAYS RELIED ON TIPS. If you get bad service (from your DRIVER, NOT from the restaurant), sure. Don’t tip. That’s your prerogative. But otherwise, don’t be a jerk.

  7. Also, in response to this (and this is relevant to the way it works in the States anyway):

    “The question is more, what is the protocol? Obviously, I hate tipping but is this like tipping the Uber driver which I will never do or is this like tipping a normal delivery person which I begrudgingly do.”

    Here’s what I would suggest:

    1. DO NOT EAT AT ANY RESTAURANTS
    2. DO NOT ORDER FROM ANY DELIVERY SERVICES
    3. GET OFF YOUR LAZY A** AND GET YOUR OWN FOOD IF YOU ARE SO AGAINST TIPPING
    4. DO NOT GO TO ANY BARBERSHOPS/HAIR SALONS
    5. DO NOT VALET PARK YOUR CAR
    6. DO NOT ALLOW BELLMEN TO TAKE YOUR LUGGAGE UP TO YOUR ROOM FOR YOU
    7. NEVER, EVER GO TO A BAR

    -OR-

    8. LEARN HOW TO BE A MAN/WOMAN, LEARN HOW TO BE RESPECTFUL AND APPRECIATIVE OF THOSE WHO DELIVER A SERVICE TO YOU, AND GET YOUR HEAD OUT OF YOUR BACKSIDE. YOU ARE NOT ENTITLED. NO ONE IS ENTITLED. AND YET, SOCIETY THESE DAYS SEEMS TO FEEL THEY ARE.

    YOU don’t have to tip anyone. Ever. But if you EVER were a customer of mine, and didn’t tip me merely because you “hate tipping” (and I wouldn’t want you to have to “begrudgingly” do so), keep in mind that if I ever saw you again, I would make sure that you did NOT get my normally above-and-beyond service. You’d wait for drink refills. You’d wait for your food, and perhaps it would be cold by the time you got it. OOOPS. You’d wait for your food delivery, or your cocktail. Your luggage just might happen to scratch against the side of the wall when being delivered to your room. I might just sit and chill in your car, listening to my favorite song, while you wait in the rain, Valet ticket in hand. I might just accidentally not cut your hair right, or put the wrong color in it.

    KEEP ALL OF THAT IN MIND. Because I am speaking for ALL of us who rely on tips to pay the bills.

    • Marissa, people like you are the exact reason why the service field is despised and hated. It is your job to deliver food, cut hair and USE THE RIGHT COLOR, valet cars and so forth. Just because a customer is not tipping, does not mean you have the right to show off your unprofessional manner and a cheap lazy attitude. Not delivering food on time, cut hair wrong and use the wrong color, scratching a customer’s luggage would all make your boss hate you, you might most likely pay for the loses incurred. Basic manner and logic, I can see none in you. And I honestly would call people like you as TRASH OF THE SOCIETY. Psh.

  8. That’s fucking rude. Sorry. Technically the idea of uber eats is that you guys come to the car. I’ve went up to people’s hotel rooms and still got no tip. Almost no one tips us, so why bother goin the extra mile? I’m trying to hustle to feed my kids. I wish people had more respect and could leave just a tiny tip.

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