Los Angeles

Do you want soft drinks? Treat yourself to as many as you want. You want house wine or craft beer? The sign says limit 3 but this rule isn't enforced. You want a bottle of water? That will be $2.

If you feel unnoticed when you stay at the W Scottsdale then you'll certainly feel unheard at the W Hollywood. Unsurprisingly, the lousy service attributable to the W brand is on full display at...