Should I Pay for an Overwater Bungalow?

Should I pay for an overwater bungalow? The short answer to this rhetorical question is yes but that would not make for a great post. The question is more one of principle. On the one hand if you are going somewhere that offers overwater bungalows, chances are good that it is in a remote island locale which took you forever and a layover to reach. Jetlagged, how can you pass up on the main attraction. On the other hand even if you are flying and staying for free, it does not mean that everything extra should be a ripoff.

Let me present to you four examples of my overwater bungalow booking experience at the Conrad Maldives and my upcoming Tahiti Triumph Trip Report to demonstrate.

  1. Conrad Maldives: The Conrad Maldives, or as John Oliver calls it, every churner’s pit stop. Many of us have been to this overrated resort armed with Hilton Gold believing that our struggle to find a first class flight there should warrant not only a discount on the overpriced $500 seaplane but also a discount for an overwater bungalow. Perhaps you have had some luck in getting a discount for an upgrade at this resort which is just as memorable for its terrible service as its scenic bungalows to cut you a deal on a bungalow, but I certainly was not. I paid an additional $620 a night for a bungalow with a hot tub. While there, I met other points travelers who scoffed at the idea of paying for an upgrade, electing to stay at a basic villa for no additional cost. Looking back, I can’t believe I paid such an insane premium but it was by far the best choice that I made on my $77,000 Trip Heard Round the World tour.
  2. The Intercontinental Bora Bora Le Moana: For this upcoming trip, I was able to maximize my stay certificate by booking a room at the Intercontinental Bora Bora Le Moana. The standard room is a beach bungalow and unlike my experience with Hilton, I have not been bombarded with emails offering me the ‘once in a lifetime opportunity’ to upgrade. If an upgrade happens for free on arrival on account of being a Platinum Elite or via email correspondence, then I’ll count myself lucky. I’m only there for one night so paying a premium is not worth it.
  3. The Intercontinental Bora Bora Thalasso Spa: The Thalasso Spa, or as John Oliver calls it, the Socialist Republic of Bora Bora. Here, everyone who books a room on points receives an overwater bungalow at no additional charge if one is available at the time of booking. This really makes me question how the Conrad Maldives can charge such an obscene premium. At the same time, it shows that the good people at Thalasso understand that the reason people come to Bora Bora is for the bungalow experience. They kindly spare you the premium for the room upgrade but most assuredly will get you on the excursion and dining options.
  4. The Hilton Moorea: I booked 5 nights at the Hilton Moorea for 280k, a great deal given the devaluation of yesteryear. What I will do there for 5 nights is another story. One thing I won’t be doing is paying the premium for the panoramic overwater bungalow which is $270/night, still far below the Conrad. The other option was an upgrade to a water bungalow for $111/night. Tired of bungalow calculus, I emailed the hotel and asked if there was an offer available for Hilton Diamonds. They offered me a free upgrade for one night and $89/night for additional nights, a great bargain.

So what has TPOL Learned? I believe it is worth paying for the bungalow no matter where you go. If it’s your first time in Maldives, then pay your dues, literally, and enjoy the sunset from your own slice of heaven. If it’s your second, third, or hundredth time, pay for the bungalow because life is too short to sit idly in the sand trying to rationalize how spacious your garden bungalow is.

The overwater bungalow: now is not the time to be cheap
The overwater bungalow: now is not the time to be cheap

 

 

Chase Sapphire: Great Downgrade to Plastic

I finally received my Chase Sapphire after forgetting it at a bar a year ago. In between then and now, I downgraded the card from the Preferred to the regular because I didn’t want to pay the annual fee after years of doing so. When it arrived, it looked exactly like the old one but looks are clearly deceiving. Gone is the impressive titanium. Now it’s just another piece of plastic.

Or is it?

Actually, the normal Chase Sapphire may be one of the best cards out there when coupled with the Ink. Let me list the benefits besides the absence of an annual fee: First, there is the same Sapphire customer service where an agent picks up immediately. Avid TPOLeans know how much I hate the automated phone system. Second, basic transactions still earn 1X point and dining still yields 2x points. There is no 2X travel bonus unless bookings are made within the Ultimate Reward portal.

I called Chase and the agent confirmed that the points earned are only transferable to your UR account if you have a Chase Ink. With Chase cracking down and annual fees becoming excessive, I am glad that this card is still offered as a downgrade. I only wish it was made from titanium.

Capture
Am I the strongest man alive? No, that’s the sapphire unpreferred

The Definitive No from BOA Alaska

How many times do you call recon after you get rejected? Once, twice, three times a lady? I was rejected for a new Alaska Airlines card and thought surely there must be a mistake. This application was prompted following my botched attempt at maximizing the Citi Gold checking account. I called first thing after I completed the application online. I called again a couple of weeks later to see if anything had changed. I called again today to try it one last time.

Persistence can pay off as it did with my Wells Fargo application. This time the answer was a resounding no reiterated in Spanish, English, and French, “No, no, no, entiendes Senor churner?” Yes, I understand BOA but the name is TPOL.

With that I’m going to hold off on churning for a while. I’ll emerge like Punxsutawney Phil right before the Chase 5/24 deadline goes into effect for one more glorious run at #thepointslife. In the mean time, it’s back to the art of Trip Report writing. I’ll start by finishing off the undisputed greatest award booking, the $77,000 Trip Heard Round the World.

Don’t forget, Prof TPOL is available round the clock via the new chat feature to answer any of our questions about churning, MS, and travel.

Still Trippin' on four fours
Still Trippin’ on four fours

The Professor Is In, TPOL Holding Office Hours

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Here’s a quick update for everyone interested in reaching out to TPOL in real-time. I have learned there is a dark underworld of chat plugins. ‘Download for free,’ quickly turns into ‘upgrade and pay $ for this ish to work properly.’ I have experimented with a few and am now testing out Tidio to see if it will be TPOL’s go to plugin for this bold venture. There is a 7 day free trial and then it is $12/month. (click here for TPOL’s affiliate link). Some plugins go for $50/month which may be useful if I was having a computer sales contest with Lloyd Braun…

So if you haven’t messaged me already, go ahead and do so. The angry professor is here to answer all your life questions. The plugin even has a mobile app so you can get at me even when I’m up in the air aboard SQ Suites. All inquiries are anonymous meaning Mr. Troll can sign on, drop a few f bombs, and sign off without revealing his name. (I still have your IP so don’t be too tough Mr. Internet Bully.)

*Must be 18 years or older. First message is free, every message after that is $3.99. For entertainment purposes only. 

That disclaimer is a joke, chatting with TPOL is 100% free. He does appreciate shots of Don Julio if you happen to be in the NYC area.

TPOL is standing by, well resting comfortably, waiting to help you out. #tpolonem #livingdoesnthavetosuck
TPOL is standing by, well resting comfortably, waiting to help you out. #tpolonem #livingdoesnthavetosuck

 

 

Do You Store Customer Service Numbers?

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Here’s the silly question of the day: Do you save customer service numbers for airlines, hotels, and recon in your phone? Today, I found myself searching for the number to United after somehow my flight reservation disappeared again. Now I’m on hold trying to get the situation rectified.

At the same time, I had to call Hilton to book an award using those pesky stay certificates. I always forget that the number is 800-HHONORS. Have you had the experience of entering one of those letters in incorrectly? Someone clearly recognized that this happens since the wrong input results in a sex talk hotline.

I think the reason that I do not store these numbers in my phone is because I do my best to avoid calling them. Invariably, calling leads to hold time and the automated phone system that I despise.

Feel free to share your comments via TPOL’s latest and greatest feature, the online chat while I wait for United to come on the line.

Back to the Conrad Tokyo after enduring being transferred twice by HHONORS
Back to the Conrad Tokyo after enduring being transferred twice by HHONORS

Chat Live with TPOL!

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TPOL is a man of the people except when I have my own business to manage. As an experiment, I added a chat plugin to the website to connect with TPOL readers. Now if you have a question about points, want to spout off about nonsense, or would like to be complimentary, you can initiate a chat by clicking on the lower left part of the screen.

This may be a great idea or it can be a waste of time like the old AIM days. Either way, I thought I’d try it out.

Operators are standing by
Operators are standing by

 

Citi Gold Checking: What Not to Do

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Sometimes TPOL doesn’t read the terms and conditions but the ball still bounces his way. For example, I received the Hilton Surpass offer twice from Amex despite their Stone Age rule about offers available once in a lifetime. Sometimes I don’t read the terms and I deservedly get nothing. (see Delta Amex platinum) This cavalier [stupid] way of doing business is what gets me into trouble with visa requirements at the airport. Excited by the offer or the trip, I don’t do the fundamental research to ensure that things go smoothly.

When it comes to the churn rules, despite the occasional oversight, I know what I am doing. Don’t apply for an Alaska card on a Tuesday. Don’t sneeze while on a recon call with Barclays. And don’t yell, “Yeah baby I’m a ducking churner!” when they approve your card over the phone. In all seriousness, I’ve done well for myself with the slow and steady approach of applying for cards over the years.

Cue the Citi Gold Checking account.

When I saw the offer for Citi Gold Checking, I was a little hesitant to fund the account with a credit card. I had never done it before and was scared that somehow I could not access my funds to pay off the credit card that I had used. That did not end up being a problem. $32,000 later, I had opened an account and paid off my Alaska Airlines card with no issue.

The issue was carelessness in analyzing the offers for opening the Citi account. Either I could have 50k TY points or I could have 50k AA miles. From reading the blogs, I was told that the 50k AA offer could trigger a 1099. I was also aware that AA would be devaluing its miles in March. Concurrently, it seemed like every blogger had elected to take the TY points even though there were some troubling restrictions that were mentioned. One was that the points would expire within 60 days of closing the checking account, something that possibly could be prevented by simply downgrading the account. The other which was casually stated was the lack of transferability to TY partners.

For me that should have been the ultimate red flag. If I can’t transfer my TY points to SQ or Virgin, then what good are they for me? I do not care for 1.6 cents per TY point refund for a revenue flight. I get greater value using my wizard skills to book premium class tickets for round the world trips. Still, like a true imbecile, I figured that I could get around the transfer restriction and move my TY checking account points to my Prestige card and then transfer those to wherever.

Wrong.

Although combining TY points is allowed, the origination of these points do not disappear just because they are put into one account. The Prestige points have its own policies and expiration date and the Citi Checking points have its as well. This means there is no way to transfer the TY checking account points to a TY partner.

Stuck, I tried to accept that I was stupid and that nothing could be done. Maybe I could use this as a teaching moment so that next time I would pay more attention and trust my instincts instead of listening to the masses. Instead, I did something else impulsively which could either rectify the situation or backfire again: I called Citi and closed my checking account. They said that I had not received the bonus so I was welcome to apply again for the AA bonus.

Now I am waiting for this closure to be processed before attempting to do so. Here’s why this strategy may be worse than anything I have done up to this point. First, Citi may say that I am ineligible to reopen the account despite what the agent said. Second, the AA offer may not be available by the time I am able to reapply. Third, I have read that this is a churnable offer so I could’ve gone for the AA bonus next year.

Once again, I did no research so I have no idea how this will turn out. I may have just given away free money or I may have fixed what I thought was unfixable. At the very least, I did receive 32k Alaska miles.

The takeaway from all this is the following:

  1. Do your own research. Read the rules yourself and then cross-reference trusted blogs.
  2. Pick what offer works for you not what works for everyone else.
  3. Admit when you are stupid and do your best to fix it.

Can it be anymore obvious? Go ahead and tell me your thoughts. I can handle it.

Yours in smart times and in dumb,

TPOL

No thank you to TY if I can't transfer them here
No thank you to TY if I can’t transfer them here

Pho’ Nomenon Hoboken: Horrible Name, Rude Service, Decent Pho

I’ve come up with some great pho play on words in my posts reviewing pho restaurants around the world. Hits include Pho in the Morning, The Phoking Tour, Seattle SuperPhonics, Pho-sters Australian for Beer, and Pho-nix Hotness. Having said that, I would never name my pho restaurant something as terrible as Poh’ Nomenon unless I had LL Cool J as a spokesperson. In no way is this clever marketing. The only reason I stopped in for a hot bowl is because it was freezing outside.

The horrible name was just the beginning of the experience at Pho’ Nomenon. The person who I presume to be the owner was not especially kind. There was no attempt to be cordial. “Go sit there,” she said as I arrived. “We only have one size,” she quipped even though the menu says extra broth for $2. “We have $10 minimum on card,” she declared as she dropped my card back on the table. “Then charge it for $10,” I quickly replied. The bowl was $8.62 so with tip I would’ve met the $10 threshold, an arbitrary, stupid, nonsensical, antiquated number that many establishments in the area use to offset the fee charged by the credit card companies. If small businesses are concerned with this fee then build it into the cost of their products or services in advance instead of telling me there’s fee charging ATM nearby. If you are one of those shady establishments that is cash only, TPOL is willing to accommodate this with his credit only tip policy. If you’re not going pay Uncle Sam, if you’re going to deny the convenience of credit cards to your customers, you surely will not be receiving even more tax-free money from me.

As far as the pho is concerned, it was decent. The beef was good. The sprouts were plentiful, but the bowl should have more broth. Beyond that I’m not going to elaborate because the merchant was so unwelcoming. Sorry Pho’ Nomenon, you aren’t worthy of my artful analysis.

2016-02-11 18.33.36

Fresh Sprouts
Fresh Sprouts
Why can't you fill it up?
Why can’t you fill it up?
I like sprouts so throwing them all in with a shallow bowl wasn't ideal
I like sprouts so throwing them all in with a shallow bowl wasn’t ideal
Ready to enjoy despite the rudeness
Ready to enjoy despite the rudeness

 

Desperate Times: Chase Marriott Opened, Hyatt Closed

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In 5 years the TPOL family is going to be completely legitimate.

I was supposed to go from a points millionaire to a real millionaire. The idea was that the points hustle would provide for an opulent lifestyle while I sorted out my own entrepreneurial aspirations. (see my published book on entrepreneurship) While I’m making progress launching my own cloud international legal consulting practice and I just became Google AdWords certified, a necessary tool to become omnipresent, I have not forsaken the points game because I’d rather fly first for free than pay for peasant.

With the news of Chase ruining our lives with this cleverly named 5/24 rule, the race is on to get rich or die tryin’ to survive on points rations. The bad news of 2015 continues on into 2016. From Chase putting the kibosh on churning to SPG merging with Marriott, a lose lose for all SPG members (regardless of what Marriott’s CEO says) TPOL had to do something he never thought he would have to do, apply for the Marriott card.

Let me tell you why: First, the offer has never been better. It’s 80k Marriott points + $7500 points after spending 3k in 3 months with an annual fee of $85 that is not waived. That’s essentially 90k Marriott points that can get you two nights free at a Category 9 hotel. With a trip to South of France in August, I am looking to make a reservation at the JW Cannes. Second, maybe something magical will happen with the co-branded credit card for those that have SPG and Marriott.

Since Chase is essentially saying that my credit will be no good with them after April, I am being more aggressive than ever. On the recon call, I decided to cancel the Hyatt card in the hopes that I can get the bonus again before the end of days. I may even apply for the United Business and something else just because.

Maybe the 5 year plan was a bit ambitious.

Don’t ask me about my business Kay.

Photo of JW Marriott Cannes courtesy of Marriott.com
Photo of JW Marriott Cannes courtesy of Marriott.com

Chase Kills Churning: Will TPOL Survive?

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Look more bad news! Chase gutted the UR churning program by restricting clients from applying for UR earning cards if they have had more than 5 new accounts in 24 months. Most of us have 5 new accounts before we wake up for breakfast. Now it is being reported on Al Jazeera that they are going to enforce this rule on all applications.

Like my Serve analysis suggested, the only workaround is to have more spouses. Alternatively, I may hit up nursing homes in my neighborhood in the hopes that my new friends will not only allow me to churn on their SS# but also be kind enough to leave me an inheritance. Maybe they’ll even agree to open a Serve card.

TPOL has never cried wolf on the demise of the points hustle and continues to find a way to travel for free in luxury despite the devaluations, Dodd-Frank regulations, and the greatest, most beautiful wall built by Donald Trump. This year I already have epic (a word I do not use casually) trips planned. I probably have enough in the tank to replicate part of my adventures next year. But what happens in 2018 if this trend continues? Will we all be flying peasant class to Orlando and renting cars to get to Tampa for the sake of evaluating whether Busch Gardens is a better value than Universal?

Today, I also read a post about how Citi has shut down clients’ accounts who have plundered that booty by applying for obscene amounts of cards and manufacturing the duck out of them. They may be out of the game permanently but it does beg the question if we were we being too cautious this whole time? Given the new points landscape, should we have been applying for Citi Exec cards then cancelling them as soon as the bonus hit only to do the same thing again and again? I don’t believe so for two reasons: First, the handful of times that I have tried this blatant approach, I was rejected. (see Alaska Airlines) Second, like the economy, the points hustle is cyclical. Terrible offers today can turn into great opportunities tomorrow depending on the desperation of the banks. Right now Chase is riding high and Jamie Dimon is loving life. He doesn’t need our business.

Going forward, TPOL has to be more prudent about which cards he applies for, which offers he selects (note: it’s looking like I was completely stupid for taking the TY points over AA for the Citi Checking), and how he redeems the points (Etihad Apartments versus Etihad business). Barring travel sponsorship which is long overdue, this conservative strategy will be the only way TPOL’s blog survives.

DSC_0306
I’m going to Disney World, sad smiley