After a terrible time in Sharm which included the worst food poisoning of my life and the taxi driver that fought with me over $2 at the airport nearly costing me my flight, I wrote an email to the GM of the resort.
The focus of my email was how ridiculous the taxi cab driver was and how I had received food poisoning my first day at the resort. I didn’t blame the hotel for the illness. I simply said that my American doctor said it was most likely E.coli.
He apologized for the taxi situation but gave a curious response in regards to the food poisoning:
Regarding to the illness issue, As all our club guests do use the Regency Club and the main restaurant, the case as outlined, does not necessarily indicate that the causes were food related, as in this case we would potentially have the entire hotel suffering from similar circumstances. There are a number of mitigating circumstances that should also be considered which may also attribute to the cause of illness in such a destination which does not necessarily isolate the food as the main cause. The only precise way of confirming the cause is through a laboratory tested stool sample. The experienced tour operators also denote this in their brochures highlighting that stomach upsets are a common occurrence caused by a number of factors. However, we do take each reported case seriously to ensure that our guests are able to enjoy the holiday to the full.
I’m not sure what response the GM is looking for or what he wants from my end (pun intended) so I turned the matter over to GoldPassport.