Just when I thought I was done complaining about the Maxwell NYC, I have another one. I received my folio and found a charge for $25, cutely identified as a destination fee for the night I used a stay certificate. I have read about these fees but have yet to be victim of one.
I asked the front desk what the charge was for and if Titaniums were exempt from it. I was told that everyone, no matter if you are a no status newbie or an elite god, will be charged the fee. I was not charged the destination fee for the first night when I paid $97 (the room rate went up to $600 per night the next day).
The destination fee has daily benefits including $30 at the bar or $30 in dry cleaning. Had I known about these benefits, I would have charged the drinks to my room instead of using my card. Instead, I have a bar charge and a destination fee charge totaling $55. Obviously, my next step is to complain.
Destination fees are a scam, but it’s even worse when the ‘benefits’ are not disclosed.