Yesterday using the Mortal Kombat metaphor, I wrote about my rumble with Citi regarding their Citi Prestige 4th night free perk and their misapplication of the $250 statement credit for flight purchases. I haven’t had enough espresso to call customer service so those issues remain unresolved.
However, the power of persistence paid off in yet another matter- Citi honoring the promotion of receiving 75k HHonor points after 2k spend instead of the 50k after 1k spend.
My statement closed and wouldn’t you know it, despite customer service saying they regrettably could not do anything for me, they did.
The only takeaway from this is to fight, fight, fight and then finish him! Get your points people. They’re yours.