The Hyatt Regency Hong Kong Tsim Sha Tsui Hotel Review is part of The Year of the Monkey Trip Report which covers the following places:
- New York, New York
- Bangkok, Thailand
- Kuala Lumpur, Malaysia
- Jakarta, Indonesia
- Kota Kinabalu, Malaysia
- Guangzhou, China
- Hong Kong
- Shenzhen, China
- Sanya, China
Getting There: Take the one way train from HKG and then take the complimentary shuttle to the hotel.
Grab your pitchforks! It’s time to revolt against the Hyatt Hong Kong and its shady ways. This was my third time staying at this property and it will certainly be my last. In my previous review, I complained about the lack of a harbor view. This time, I was returning as a beloved Diamond member and used a DSU to make sure that tragedy would not happen again. My strategy backfired. I ended up in a nice suite that was bigger than the standard room but with a worse view.
The Suite Room, No Sweet View
The Crap View
Annoyed at my building view room, I went to the lounge to drink my sorrows away. The food was nothing special compared to the previous Hyatts on this trip. The Sauvignon Blanc, on the other hand, was comforting.
With only one night in Hong Kong before I went to Shenzhen and the unlikelihood of me returning to Hong Kong in the near future (like Bangkok, I’m over it) I could not stay silent. I went to the Diamond front desk and told them my sob story. I told them how I was at this hotel two years ago and how I requested a harbor view last time I came. He said that he would put notes in my account so that next time I would get a room with a view. After accessing my reservation, he said the following, “Oh, it looks like the last time you were here, you asked for a harbor view room and they said they would accommodate you on your next visit.”
I was floored. I was surprised by two things: 1)They actually keep notes on me. (who knows what’s in there) 2) What’s the point of keeping notes if you don’t follow them? These two scenarios are Seinfeld-esque. (Elaine’s chart + Jerry’s rental car) He went on to say that there were no rooms available but that he could refund my DSU and put me in a standard room with a view.
The Standard Room
I was in Hong Kong for one night so a big room made no difference to me. The standard room got the job done. And the view? The view made it worth it.
When the new World of Hyatt is launched, the welcome gift amenity will be eliminated. At the Hyatt Hong Kong, the welcome gift was a bottle of Merlot, a varietal that TPOL despises. Since the hotel already had notes on me and since I didn’t care what they thought of me at this point, I asked for the Merlot to be switched to Sauvignon Blanc. The hotel obliged.
View considerations aside, I would not stay at the Hyatt Kong because there are many other options including the lovely Chungking Mansions, the hostel of all hostels. If you do stay here, confirm a room with a view before burning your cash and points or worse, letting your DSU go to waste.