The Iberia Award Booking Cancellation Policy is another installment of the Booking series which provides directions for each reservation TPOL makes.
Initially, I wanted a flight to Albania to sort of make good on my stupid marketing ploy, Vote Where TPOL Moves in December (For Real This Time). I found availability on Iberia from ORD-MAD for 50k Avios. While that’s not a great deal compared to my the best deal ever, 25k Avios from MAD-ORD, it was an easy way to get over the pond during the summer. Since I already had the points in my Iberia account, a currency that I do not value as much as MR’s or UR’s, I booked the ticket and went on with my day.
Much like my initial booking from the the US to Kilimanjaro for 80k United points, this booking was not creative. I ended up cancelling the Kili booking and putting together a far more creative itinerary (see an An Insane Use of The United ‘Free’ One way (Part 1) and An Insane Use of The United ‘Free’ One Way (Part 2)) which allowed me to fly to South America and then to Africa for 105k United points (see South America & Africa Points Heist Trip Report).
With the same buyer’s remorse, I tried to cancel my Iberia booking the next day. I assumed that the 24 hour rule would apply but was not sure. Unlike Alex the legal contributor for Frequent Miler, TPOL the traveler does not read the fine print. It came as a surprise when I was told that it would cost $40 to cancel the ticket regardless if I did it the next day or a month later. Anytime beyond 24 hours before departure would result in a $40 fee.
I have yet to cancel the flight as I am still trying to piece together my round the world itinerary. When I do cancel, I will put this $40 fee in the losing column in what has otherwise been an immaculate booking record.
Google Iberia points cancellation or look on Iberia’s website (something I admittedly did not bother to do before booking) and tell me where it spells out the award booking cancellation policy. Next time I book an awards ticket on a foreign carrier, I will call and verify the rules with a live person. And there you have it.