Sunny skies in Chicago didn’t prevent my JetBlue flight from being cancelled to New York this morning. Yesterday’s weather in New York didn’t cooperate with JetBlue’s operations. Many flights had to be cancelled and this cascade effect resulted in a shortage of crew for today’s schedule. As a result, I was booked for a flight for tomorrow to New York.
I called and asked for compensation and the manager stated that the reason for the cancellation was ‘indirectly related to weather’. As such, no compensation was due. I also would have to pay for my own hotel accommodations for the extra night in Chicago. My other option was to cancel the flight and receive a full refund.
After a long hold time, a flight magically opened up for late this evening. Maybe I’m wrong but couldn’t this have been handled better? I know Southwest is much kinder in these situations!