I applied for the Amex Business Gold (90,000 Business Gold Card Offer, Suddenly Not Available). The targeted offer in my inbox said 90k points. When I logged in, the targeted offer said 100k points. When I called to confirm, the agent said there was no offer at all. She recommended waiting until my card arrived and then calling to confirm the offer. I called and was told that it was 80k points. I explained that it should be 100k and was told to fax (see WiseFax: Groundbreaking Technology for the Dial-Up Nomad) a copy of the email that Amex sent me along with screenshots of the welcome screen. Now, I wait to see the results of the ‘investigation’.
Another day, another fax.