Hitting the delete button shouldn’t excuse companies from posting stupid things. I called out Frontier for being the Super Spreader to Puerto Rico. Specifically, I posted that link on their Twitter page below two posts detailing oblivious Alfredo’s travel experience to Puerto Rico (during a pandemic).
Instead of a response defending its actions or putting context behind them, Frontier erased the posts completely.
On the one hand, that’s better than the boilerplate apology used by everyone when they post something offensive. On the other hand, it shows how they don’t care and how they don’t get it. How do I know this? Cheap fares are still available to come here, while the pandemic rages on.
Stay home. Stay away.