Yesterday, I thanked American Airlines for allowing me to cancel my basic economy flight. My next call was the Delta. Like American, Delta let me cancel simply by saying I don’t want to fly because of coronavirus concerns. Like American, the trip didn’t qualify for cancellation. I booked it way back in January, but Delta made the exception with no fuss. Delta even refunded the $44 upgrade to premium economy (something I tried to book to trigger the Amex credit).
I have only one essential work trip to New York coming up. Besides that, I am following my own advice and staying home (see Travel Or Stay Inside? TPOL’s Thoughts on Coronavirus). I recommend you do the same.