“I’m sorry I’m not seeing an eligible reservation. Please contact our rewards department.”
You may think because I went to law school that I am an argumentative person. You would be right. But why does everything have to be a fight? Why do we have to scrape, bite, and claw for rewards that were promised to us? As I wrote, I tried to be nice to Chase to get my Ink downgraded to a no annual fee card. That went nowhere.
It’s been a couple billing cycles since my 4 Night stay using the Citi Prestige 4th night free benefit and I haven’t received my credit. Now, Citi is telling me that I will get nothing. This injustice shall not stand. Next up will be the call that will start cordially, transition into argument, followed by speaking to a manager, ending in…
I write these posts not only to complain but also to say it is worth fighting for every penny, every point because we go through a lot e.g., DEADbird to travel for ‘free’. Those outside the points game can’t appreciate our Excel obsession, our memorization of frequent flier numbers (click here for the Award Balance Drinking Game), and to advocate for the prevention of our points going to waste.
It takes a lot of work to make it in this business and I’ll be damned if someone tries to take what is mine citing the tired variation of the line that always starts with ‘my computer is telling me’.
Sorry but I don’t take orders from a computer.