What Is Uber Fare Review Etiquette?

Uber has become my wing man and guardian angel when I’m forced to use a taxi. I’ve written extensively about the Worst Places to Hail a Cab and just completed a dispute with Citi regarding a taxi from Phoenix Sky Harbor to Scottsdale after being ripped off. The yellow cab drove in circles around the terminal to run up the fare not knowing that I lived in Phoenix for a decade. It would have been worth spending the extra time charging my phone and waiting for Uber than hopping into a perilous cab.

My favorite feature about Uber is not being at the mercy of a shady driver who will take advantage of my unfamiliarity of a new locale. If the driver gets lost or is not on the up and up, Uber allows me to submit a fare review which is like throwing the challenge flag in a football game. If they find your challenge to have merit, Uber corrects the fare. There’s nothing worse than seeing the meter run and run while the taxi driver stops at every yellow light, pretends to make friendly conversation, and blames the nonexistent traffic for his choice in routing in an effort to squeeze a few more dollars out of the customer. I used to drive a real taxi and can tell any taxi driver who may be reading this that these stupid tactics do not result in more cash at the end of the night.

This brings me to my latest fare review: In Mexico City, the driver was completely clueless as to how to get to a restaurant. He kept driving aimlessly even though his navigation was giving him directions. Eventually we made it to our destination. On the way back, I noticed that our hotel was only a ten minute drive instead of the thirty that it had originally taken us. I asked for a fare review from Uber and they refunded me $5 MXN, or a whopping 29 cents.

I don’t feel like a jerk for disputing the route because it took so long to get to the restaurant when it shouldn’t have. This has me wondering if there ever is a point where asking for a fare review would be improper, cheap, or classless when you suspect that the driver went an inefficient way. With the benefit of replay, should all questionable fares be reviewed like all plays are reviewed in college football or should it be limited to two a game, e.g. two each month and on scoring plays e.g., rides to the airport.

What do you think?

Capture

 

Chase British Card Means No MR Transfer

0

Remember the era of the 90+ day churn cycle? That’s gone out the window. In an Avios crisis with the Amex MR devaluation, I applied and was approved for the British Airways card which gives 50k Avios after 2k spend. No it isn’t the 100k offer that I had once before but it will raise my balance to 80k Avios, a decent amount of points to sustain me through the cold winter.

As the October 1st devaluation draws nearer, I still may transfer a few MRs to reach the symbolic 100k mark but that’s a decision for another day.

Till then, keep churning my friends.

Capture

Deal Alert! $20,000+ Off Sharm el Sheikh Hotel

0

I’m looking at hotel reviews for my trip to Egypt and couldn’t believe the value of the Baron Resort. It was going for $24,000 a night but if you book now it’s only $446 a night.

What a bargain!

Capture 2

How I Qualified for Hyatt Diamond

This is the Overview for the Trip Report: The Greatest Diamond Challenge of All Time. Check out how I planned my Hyatt Diamond Challenge and how it cost next to nothing here.

In this report, I will cover:


It’s been said that diamonds are a pointsman’s best friend. That is correct.

I just returned from Arizona, California, and Mexico with Diamond Status in my pocket and a bunch of hotels, flights, lounges and golf courses to review.

Here is the overview of where I went and what I did in pictures:

#hofbrauhaus #Vegas #robbed #dunkel twenty dollars for this. Nothing like #Munich
One night in Vegas at the underwhelming Hyatt Place
An SPG Detour to requalify for Platinum at the US Grant San Diego
An SPG Detour to requalify for Platinum at the US Grant San Diego
A deviation from the Hyatt House Carlsbad for the Andaz San Diego
A deviation from the Hyatt House Carlsbad for the Andaz San Diego
Golf at the Legends Course at the Omni Hotel Carlsbad
Golf at the Legends Course at the Omni Hotel Carlsbad
The Hyatt Place Scottsdale
The Hyatt Place Scottsdale
The Phoenician Golf Course
The Phoenician Golf Course Scottsdale
The Hyatt Regency Mexico City
The Hyatt Regency Mexico City
Talking Stick Golf Course Scottsdale
Talking Stick Golf Course Scottsdale
Continental Golf Course Scottsdale
Continental Golf Course Scottsdale

There’s a lot to cover in this Trip Report. So let’s begin:

<==Back to Hyatt Diamond Challenge IntroOnto Allegiant Airlines Review==>

How Many Avios to Transfer Pre Deval?

4

It’s been a tough year for us points ballers. Another devaluation is around the corner. This one is particularly annoying because it involves speculatively taking points from my MR account and putting them into my Avios account, a program that has had some ‘enhancements’ that weren’t great. As a rule, moving points without a specific booking in mind from a general account to a specific hotel/airline account is rarely a good idea because of such devaluations.

However, due to an unexpectedly large MR balance thanks to recent applications I feel I have no choice but to take advantage of Amex’s present 1:1 transfer ratio which expires on October 1st. The alternative is waiting around for Chase’s 100k British offer to resurface (though I haven’t seen it for years) or transfer some URs which I am against because they have become extremely valuable following the Hyatt Diamond Challenge.

Avios are great for short-haul flights like the one I took from Yangon to Hong Kong so having a healthy balance would come in handy. Currently, I only have 26k Avios which is why I’m tempted to move 74k to get to the mythical 100k figure. At the same time, 74k is only 20k away from Singapore suite-class.

Who’s doing what? Let me know.

DSC_0341

MS Right Off the Plane!

I just landed in Montana in one of the few cities here that has a Target. Fresh off the Hyatt Diamond Challenge and new Amex Plat in hand I knew I wouldn’t have opportunities to MS in this isolated wasteland for points travelers.

To the local drugstore I told the Uber man, (there is no Uber here) to the grocery store I said next given caps on the first store’s random restrictions. A few fees later, a few ‘hit F8s’ later I had reached my goal.

I’ve heard the struggles of manufacturers in New York and the long lines of those like-minded workers in Los Angeles who struggle to load but feel that TPOL has it toughest out here in Nowhere, USA.

From the airport straight to the Target may sound absurd to those not in the game but those that are in it know the rewards make it worthwhile.

Till next time,

Keep churning my friends.

IMG_20150910_114917

Uber: Springfield :: Lyft: Shelbyville

The end of the Hyatt Diamond Challenge means I’m on my way to the airport. The worst thing about flying Allegiant besides it being Allegiant is that the airport is in Mesa, about an hour from Scottsdale.

Instead of the usual call to Uber, per the advice of a dual Uber/Lyft driver, I am using Lyft for the first time. $20 credit in phone, I’m on my way out of the desert.

Maybe because it’s 5AM, maybe because I’m flying to Montana, or maybe because the driver has the radio tuned to the commercials only station but I’m not a fan of Lyft. The name is bootleg, the colors on the app are ugly, and the ride has been bumpy. The redeeming quality of Lyft is that it is apparently cheaper for longer distances. If I’m wrong I’m sure a friendly reader will inform me otherwise in no uncertain terms in the comments section.

Obviously, as noted above, a driver for Lyft can also be a driver for Uber meaning my criticisms and this post are superfluous. Still, like the Simpsons who look down on Shelbyville, I have the same sentiments towards Lyft and it’s unclever use of Y in its name.

Anyone else angry this morning?

Week 8: Marathon Update

Eight weeks of training is done for the Athens marathon and in order to keep myself honest and motivated, here’s my weekly diary of all things marathon.

Here’s what happened this week:

8 more weeks to go. Golf is the sport of the week again, not running.

t0303movie-300_feat8_3

Southwest Lounge Review: Orange County

I’m broadcasting live from the Southwest Airlines Lounge in Orange County. After being denied entry to the Admirals Club Lounge (hoping I could skate by using my Prestige card) I am enjoying SWA’s massive lounge that includes McDonald’s, Subway, and Starbucks. There’s plenty of leather seats to sit down and do nothing while waiting for the delayed flight to Phoenix to depart.

The only lounges in John Wayne airport are Admirals and United. There aren’t any second-rate Prestige lounges nor a Centurion. This lead me to wonder why Southwest doesn’t have a basic lounge in its hubs. I see it as a value proposition that Southwest could add in to compete for business customers who more and more are flying Southwest. Like the airline itself, a Southwest lounge would be no frills, convenient, and affordable. Just something I thought I’d throw out there if the CEO of Southwest happens to be a TPOL subscriber.

IMG_20150907_165515

Southwest Boarding in Mexico

This is part of the Trip Report: The Greatest Diamond Challenge of All Time. Check out how I planned my Hyatt Diamond Challenge and how it cost next to nothing here.

In this report, I will cover:


In Los Estados Unidos passengers still don’t get how Southwest boarding works. Passengers complain about Southwest’s cattle call style and can’t figure out what B52 means in terms of where they should line up.

“I’ll never fly this airline again,” is a quote I hear each time I take Southwest. Somehow the boarding process is too complicated for a few people to comprehend. Today I’m flying out of Mexico City and am observing how Southwest’s boarding works abroad.

Like it was years ago in the US, there aren’t dividers separating A 1-10, 11-20 etc. Instead it’s A 1-30 and a mass group of people trying to pretend they are all A 1.  I just was told that ‘the line is back there’ even though I am B3 and this guy’s boarding pass read B30. Maybe I’m too conditioned to Southwest in America or maybe he hasn’t flown Southwest before (though he was an American) but one of us is in the wrong.

Overall, boarding was more orderly than a flight out of Shanghai where passengers all make a mad rush for the gate regardless if they are first or peasant class. Still the assimilation to Southwest’s style is far from complete. To that point, the flight attendant just announced in English and Spanish that there is no assigned seating.

Adios Mexico!IMG_20150907_140609

<==Back to Centurion Lounge Mexico City Onto United Lounge Orange County==>