Hyatt Place Miami Airport is part of the Rum Rum Caribbean Castaway Trip Report.
For those of you just joining, let’s catch up on how I got here. I booked Trinidad Carnival Last Second. I enjoyed every minute of it. I left for Grenada to detox. I got hurt and decided to go home. I had a one night layover in Miami and then it was back to Puerto Rico. To recap, everything went right, then everything went wrong.
Hyatt Place Miami Airport
I booked the Hyatt Place Miami Airport on points. I waited for the shuttle which came quickly (see Complaint Of The Day: Hotel to Airport Shuttles) and tried to check-in. The hotel couldn’t find my reservation. I pulled it up on my phone and showed it to the front desk. He said, “This is Hyatt Place Miami Airport East. You booked Hyatt Place Miami Airport West/Doral.” Attention to detail has been an issue in the past. I have gone to the Four Points Midtown West only to find out that I was staying at the Four Points Midtown – Times Square. Why have hotels with the same brand and almost the same descriptor in the name?
I picked an airport hotel because I wanted to take advantage of the free shuttle. Paying another $30 for Uber in addition the $624 I blew on my exodus flight would underscore how irresponsible this trip had become. I called the Hyatt Place Miami Airport West. They told me that I could use their free shuttle if I went back to the airport, or that if I showed them a receipt, they would reimburse me for the taxi. I chose the latter.
Upon arriving, I explained my confusion to the front desk. Since this was clearly my fault, I wasn’t complaining as I have been known to do (see Have You Ever Not Complained?). I was simply making the point that the hotels should have more distinguishable names or that the airport transfer should warn riders that they need to check their reservation to make sure it is east or west. Apparently, this is a known problem between the Biggie 2PAC Hyatt Place. Unprompted, the front desk credited me 4,000 points which was half the redemption rate.
Hyatt Place Photos
Do you really want to see photos of this hotel? Or can you click on all my Hyatt Place reviews and enjoy those? Here are the photos in case you are indecisive.
Make sure you’re going to the right Hyatt Place Airport hotel.