Monday, February 27, 2017

The Peaceful Conclusion: US Bank Follows Up

In my comments section, I often get readers who exclaim, "TPOL, you complain too much!" One person wrote in regards to my Delta experience that I should pay for first-class if I wanted better service. How does that...

Stiffed Citi AA Exec Bonus Points: Arbitration Right Away?

Here's another candidate for the 2016 Festivus Airing of Grievances. This time it's brought to you by Citi, another bank who no longer cares for points enthusiasts. Before Citi introduced the rule that a customer...

Grand Hyatt DC And My Unintended $80 Wine Bill

Two weeks ago I was in DC for BACON, a great experience where I had the chance to meet blogging celebrities. Trying to hang with the cool kids, I booked a room at the...

HKG-BKK: AA Bumps Me Down to Business

I was looking forward to flying Cathay first from JFK-YVR-BKK then business on Malaysia from BKK-KUL-CTG this December. Then a schedule change email came from American Airlines today. That's always bad for me. Last time it...

Was I Discriminated Against By US Bank?

I do not like to bring up race when I am treated different from others. At the airport, I am often stopped even though I have Global Entry and do my best to laugh...

Dear Delta: Why You Gotta Be So Rude?

I'm currently making my way from the west to the east for my first ever Boarding Area conference. I'm looking forward to meeting members of the BA crew and seeing what DC is like...

Hyatt Kills Gold Passport

The 2016 Festivus Airing of Blog Grievances has a new leader. A couple of weeks ago it was United which killed points travel. Today it is Hyatt which decided that my style of loyalty is...

United Kills Points Travel

Closing tax loopholes has been a big issue during this election. As a capitalist and former professor of tax, I'm against simplifying the tax code. The complexities of the system ensure that savvy business people...

I Thought My Alaska Card Was Cancelled!

"Chat unavailable," led to a waste of time chat session where the agent told me to call in if I wanted to cancel my BOA Alaska Airlines business and personal card. Per usual, BOA...

5k AA Miles for Citi’s Mail Mistake

As a nomad, home is wherever I fall asleep. This complicates things in the world of churning as my mail is still sent to mama and papa's house. (see post: Nomadic Churning: Where Do...
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